Privacy Policy

At Stellar Gem Styles, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and store the personal information of individuals who visit and make purchases from our Shopify store. By accessing or using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect: We may collect the following types of personal information when you visit our Shopify store:
  • Contact Information: such as your name, email address, phone number, and shipping address.
  • Payment Information: when you make a purchase, we collect payment details necessary to process your transaction securely.
  • Order Information: details of your purchases, including the products you buy, shipping information, and order history.
  • Communication Information: when you contact us via email or other communication channels, we may collect and store the content of your communication.
  1. Use of Personal Information: We use the personal information collected from our customers for the following purposes:
  • To fulfill orders and provide customer support: we use your personal information to process and deliver your orders, update you on the status of your purchase, and address any inquiries or concerns you may have.
  • To improve our services: we may use aggregated and anonymized data to analyze customer behavior, preferences, and trends to enhance our product offerings, website functionality, and customer experience.
  • To communicate with you: we may use your contact information to send you order confirmations, shipping notifications, and updates about our products, promotions, and events. You can opt-out of these communications at any time.
  • To comply with legal obligations: we may be required to collect, use, or disclose your personal information to comply with applicable laws, regulations, or court orders.
  1. Sharing of Personal Information: We understand the importance of keeping your personal information private. We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your personal information with trusted service providers who assist us in operating our business, such as:
  • Payment Processors: to securely process your payments.
  • Shipping Carriers: to deliver your orders to the designated address.
  • Customer Support Providers: to address your inquiries and provide assistance.

These service providers are contractually bound to only use your personal information as necessary to provide the requested services and are prohibited from using or disclosing it for any other purpose.

  1. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely dispose of it.
  2. Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  3. Your Rights and Choices: You have certain rights regarding your personal information, including the right to access, update, correct, or delete the information we hold about you. You may also have the right to restrict or object to certain processing activities. To exercise these rights or if you have any privacy-related concerns, please contact us using the information provided at the end of this Privacy Policy.
  4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience on our website, analyze user behavior, and provide personalized advertisements. You can manage your cookie preferences through your web browser settings.
  5. Third-Party Links: Our Shopify store may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of these websites before providing any personal information.
  6. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes by posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically.
  7. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information.

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